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Policies & Resources

Policies & Resources for Your Pet's Safety & Care

Cloverly Animal Clinic in Silver Spring, Maryland, operates primarily on an appointment basis; however, we also accommodate emergency cases. If you are going to cancel or reschedule, we ask that you please provide 24 hours' notice to avoid being charged for the visit. Please schedule your appointment through our contact form, or you can reach out by phone to set up an ask questions or schedule a consultation.

Cancellation Policy

If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the session.

Payment Options

Payment for veterinarian services is due at the end of your appointment. We accept cash, check, Visa, MasterCard, Discover, and American Express.

Leash Policy

We ask that you have your pet on leash upon entering the vet hospital. This way, you can prepare for any unpredictable reactions from your pet or that of another.

Guaranteed Privacy

We are committed to your privacy. Do not include confidential or private information regarding your health condition in this form or any other form found on this website. This form is for general questions or messages to the practitioner.

Helpful Forms

If you're visiting our vet clinic for the first time, please complete the Pet Intake Form and bring it in for your initial appointment. You can also access our Pet Drop Off form and Surgical form here as well. Please print and complete as needed.

Links & Resources

Behavioral Problems

Animal Cancer

Caring for Older Dogs

Caring for Puppies